Shipping & Returns

Shipping: We offer same day shipping that is typically available on in-stock items for most orders received before 4:00 PM EST Monday through Friday. ALL International orders, please email at (sales@dnperformance.com) for a shipping quote. Refunds: Parts installed or used in any way are NOT returnable. All refunds must be made within 14 business days. 25% stocking fee apply for all refunds. NO EXCEPTIONS! Return Policy: Parts installed or used in any way are NOT returnable. All refunds must be made within 14 business days. 25% stocking fee apply for all refunds. Exchange: You may exchange the product for any product and if the new product costs more, you will be charged the difference or if the product costs less than the exchanged item, you will be given a refund of that amount. We do not pay return shipping for a non-defective product exchange. Note: If you are not fully satisfied, you may return your order within 14 days from the actual delivery date you received your order for a full refund (minus shipping). DN Performance holds no responsible for the shipping of the item back to DN Performance. DN Performance do not pay for return shipping except for manufacture defect items. Please follow the following guidelines below. Failure to do so will result in your order being sent back to you. Please contact (sales@dnperformance.com) to receive an approval return merchandise number (RM#) before returning your order. In the e-mail please provide ALL of the following information: • Your name • Order number • Order date • What you would like to return • Reason for the return • A digital picture of the damage • Telephone number You MUST have an approval from us before you can return your order. If you do not contact us for an approval we will refuse your return and will send it back to you. NO EXCEPTIONS!! If your product is found to be defective and you do not wish to have it repaired or exchanged for another, you may ask for a full refund on a defective product within the period of 14 days. Upon receipt of a defective item, it will be carefully inspected and tested for a manufacturers defect. If we find that it is not a manufacturers defect or damaged due to customer misuse, we will not accept the return. We will notify you that we will not accept the return, at which time you can request for us to discard it, or to return it back to you, at your cost for shipping. Mailing Address: The product(s) must be returned in resalable condition with all original packaging including the original invoice. Items to be sent back for a refund or exchange or defective item(s) are to be sent to the following address once you have obtained approval from us: DN Performance 156 Mushroom Blvd. Rochester, NY 14623 Comments: If you have any questions, comments or concerns about the site Shipping & Return Policy, please contact us by email at webmaster@dnperformance.com.